User is requesting the ability to select multiple leads at once and create a single task that applies to all of them. This would streamline task creation during bulk outreach or follow-up efforts and reduce repetitive actions.

Enable the ability to set Lead Focus directly from the Messages section, rather than the current setup where all emails are set to default. This would help streamline lead management and reduce inbox clutter.

Right now, when you open an email, it automatically scrolls to the bottom of the thread. That makes sense if there are multiple replies, but when there’s only one email, it can be annoying to scroll back up just to read it. It’d be great if single emails opened from the top instead.

Request a feature to highlight unread emails within the CRM. Currently, it’s difficult to quickly spot the last unread email when revisiting the system. Additionally, new emails do not always appear as the newest and sometimes show up among already checked mails. Implementing an unread mail highlighter and ensuring new emails consistently appear at the top would greatly improve user experience.